As you work with your technology, you may find that you have a question or an issue that you would like assistance resolving. Who do you contact?
The help desk is open from 8:00 to 4:30
Monday through Friday. Y
ou can send a request via email to one of the email addresses below or you can call the help desk at 734-994-5040. Please use this handout on
How to create a Help desk Ticket for further information.
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| Web Help Desk Email Addresses |
| Service | Email Address | Description |
| ITD Help Request | helprequest@aaps.k12.mi.us | Email to this address creates a help request ticket and assigns it to the senders building tech. |
| Datadirector | datadirectorhelp@aaps.k12.mi.us | Email to this address creates a Web Help Desk ticket and assigns it to our DataDirector support staff. |
| TieNet | tienethelp@aaps.k12.mi.us | Email to this address creates a Web Help Desk ticket and assigns it to our Excent support staff. |
| NWEA | nweahelp@aaps.k12.mi.us | Email to this address creates a Web Help Desk ticket and assigns it to our NWEA support staff. |
| Powerschool | pssupport@aaps.k12.mi.us | Email to this address creates a Web Help Desk ticket and assigns it to our PowerSchool support staff. |
| Scholastic | scholastichelp@aaps.k12.mi.us | Email to this address creates a Web Help Desk ticket and assigns it to our Scholastic support staff. |
| STAGES | stages_help@aaps.k12.mi.us | Email to this address creates a Web Help Desk ticket and assigns it to our Stages support staff. |
| Work Orders | workorders@aaps.k12.mi.us | Email to this address creates a Web Help Desk ticket and assigns it to the Physical Properties department as a work order request.
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