Pause, Suspend, or Terminate:
When should I pause the test vs Suspend the test? When I student is going to come back to the test in less than 20 minutes you can pause. When in doubt suspend the test, it is the same number of clicks. Never Terminate.
- Drop Down List on Proctor Screen (underlined words are the choices in the drop down list)
- Suspend - Test Again: (will use a lot)
- When a test for a student(s) is suspended, lockdown browser or Chrome Browser must be closed/restarted (it’s like clearing the cache) for the Test Again option to work properly
- Pause - Resume: (not used a lot, it’s for pausing 20 minutes or less)
- Terminate: will stop a test but also make it not count and student will not be able to test again (Don’t use)
Lockdown Browser Shortcuts:
White Screen or Freezes:
Press Cmd+R to reload the page.
If the screen is still blank, please suspend the students test at the proctor station and restart the computer:
1. Select the check box next to students with white screen.
2. Select suspend on the action menu.
3. Click Go.
4. Reboot computer by holding the power for 30 seconds.
5. Have the student join the testing session and sign in
6. Restart the test (Test Again) from the proctor computer.
Misc Issues:
1. Select the check box next to students with white screen.
2. Select suspend on the action menu.
3. Click Go.
4. Reboot computer by holding the power for 30 seconds.
5. Have the student join the testing session and sign in
6. Restart the test (Test Again) from the proctor computer.
Misc Issues:
- K-2 grade level questions will get items on screen read to them (a little speaker icon will appear)
- If kid bumps to 3-5 grade level questions, during testing, no more reading will occur
- Command-R won’t hurt anything it’s a good first step for resolving
NWEA Status Page:
If you ever have a question on if there is an issue with the NWEA site you can check the following site for the statue:
